The homeowner, Brett Kemp, has expressed frustration over the prolonged presence of the facility, initially placed as a temporary measure. Despite promises to relocate it, the toilet remains in place, causing distress for the resident and raising broader concerns about urban planning and its impact on property values.
Transport for London (TfL) has faced criticism after installing a bus driver toilet outside a Croydon homeowner’s property, leading to an alleged £100,000 drop in his house price.
The Unexpected Arrival of the Bus Driver Toilet
Brett Kemp’s ordeal began in July when TfL installed a portable toilet outside his home in Purley. According to the agency, the facility was meant to be an interim solution for bus drivers in need of restrooms while on duty. However, what was intended to be a short-term measure has now stretched into several months, with no clear resolution in sight.
The presence of the toilet has been met with strong opposition from Mr. Kemp, who has raised concerns about the hygiene, smell, and overall impact on his property.
The homeowner has taken to calling the structure “The Turdis,” a reference to the famous blue police box from Doctor Who, albeit with a much less glamorous association. According to him, the stench from the facility is unbearable, particularly on warm days, making it difficult to enjoy his home as he once did.
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Initially, TfL assured Mr. Kemp that the toilet was a temporary solution. In September, they reiterated their commitment to finding an alternative location for the facility.
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However, as of today, it still stands outside his home, causing frustration and raising questions about the effectiveness of TfL’s planning and responsiveness to residents’ concerns.
The Financial and Emotional Toll on the Homeowner
One of the most significant consequences of this unexpected installation has been the alleged financial loss suffered by Mr. Kemp. He claims that the presence of the toilet has devalued his home by £100,000, a substantial reduction that could impact his ability to sell or refinance his property.
Property values are influenced by various factors, including location, amenities, and environmental conditions, and the presence of a public toilet directly outside one’s home is unlikely to be seen as a desirable feature by potential buyers.

Aside from the financial implications, the emotional toll on the homeowner cannot be ignored. The distress of living next to a frequently used public toilet, coupled with the persistent odor and the disruption caused by bus drivers using the facility, has made daily life challenging.
Mr. Kemp has voiced his frustration over the lack of action from TfL, stating that he feels ignored and powerless in a situation that directly affects his quality of life.
The presence of the toilet also raises broader concerns about the rights of homeowners when it comes to decisions made by public agencies. While providing facilities for bus drivers is necessary, the lack of consultation with affected residents highlights a disconnect between public infrastructure planning and community well-being.
The Ongoing Struggle for a Resolution
TfL has acknowledged the concerns raised by Mr. Kemp and has stated that plans to relocate the toilet are still being finalized. However, the delay in finding a suitable alternative location has led to growing frustration not only for Mr. Kemp but also for other residents in the area.
The longer the toilet remains in place, the more challenging it becomes for the homeowner to manage the financial and emotional strain caused by its presence.
Urban planning decisions often require a balance between public service needs and residential concerns. In this case, TfL’s decision to install the facility without sufficient consultation with affected homeowners has led to significant discontent.
The situation also raises questions about whether other homeowners in London and beyond could face similar challenges if public agencies fail to consider the long-term impact of infrastructure projects on residential areas.
Mr. Kemp continues to push for the removal of the toilet, hoping that TfL will finally take action to resolve the issue. Until then, he remains trapped in a frustrating and financially damaging situation, waiting for the day when he can reclaim the full value of his home and enjoy his property without the persistent smell and disruption caused by the unwanted facility.