The devastating eruption of Whakaari/White Island in 2019 remains one of New Zealand’s most tragic natural disasters. The catastrophic event claimed 22 lives and left 25 others severely injured. In the aftermath, legal battles ensued to determine accountability for the loss of life and suffering.
Recently, a significant ruling by the High Court overturned the conviction of Whakaari Management Limited (WML), the company that owns the land, stating that it was not responsible for the safety of visitors.
This decision raises profound legal and ethical questions about liability in natural disaster scenarios, land ownership responsibilities, and tourism safety regulations.
The 2019 Whakaari Eruption and Its Aftermath
Whakaari, also known as White Island, is New Zealand’s most active volcano and had been experiencing heightened seismic activity before its deadly eruption in December 2019. At the time of the eruption, 47 people were on the island, most of them tourists from Australia and the United States.
The eruption released a massive plume of ash, gas, and volcanic rock, leading to immediate casualties and life-threatening injuries. Many survivors suffered severe burns, requiring extensive medical treatment and long-term rehabilitation.
Following the disaster, investigations revealed that warnings about increased volcanic activity had been issued in the weeks leading up to the eruption. Despite these warnings, tour operators continued excursions to the island, drawing scrutiny over their risk assessments and safety protocols.
The tragedy prompted legal action against multiple entities involved in organizing and facilitating tours to Whakaari, including Whakaari Management Limited, various tour operators, and safety regulatory bodies.
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Worksafe NZ, the country’s workplace safety regulator, charged thirteen parties with breaches of health and safety laws. While six parties pleaded guilty and six others had their charges dismissed, WML was the last to face trial. In 2023, WML was found guilty of failing to ensure visitor safety and was fined NZ$1 million.
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Additionally, the company was ordered to pay NZ$4.8 million in reparation to the victims and their families. However, WML appealed the decision, arguing that as landowners, they were not directly responsible for the day-to-day operations of tourism activities on the island.
High Court Overturns Conviction of Whakaari Management Limited
On February 29, 2024, the New Zealand High Court ruled in favor of Whakaari Management Limited, overturning its previous conviction.
Justice Simon Moore stated that while WML owned the land and licensed tour operations, it did not have direct control over the daily activities conducted on the island. The ruling emphasized that responsibility for visitor safety lay primarily with tour operators and emergency management organizations, rather than the landowners themselves.
Justice Moore acknowledged the tragic loss of life and the immense suffering endured by the victims and their families. However, he ruled that there was no legal basis to hold WML accountable for safety lapses, given that the company did not directly oversee or manage tourism activities.
The court’s decision effectively absolved WML of any liability, setting a legal precedent for landowners who allow commercial activities on their properties but do not directly engage in them.

The ruling has sparked debates over the scope of landowner responsibilities in high-risk areas. Some legal experts argue that landowners who profit from tourism ventures should share accountability for ensuring visitor safety, especially in hazardous environments like active volcanoes.
Others support the decision, stating that imposing such liability on landowners could discourage private landowners from allowing public access to scenic but risky locations.
The decision has also raised concerns among victims’ families, who had hoped for accountability and justice for their lost loved ones. Many survivors and relatives of the deceased feel that someone should be held responsible for the tragedy and that WML, as the entity granting tour licenses, should bear some degree of responsibility.
However, the court’s ruling shifts the focus to tour operators and safety agencies, questioning whether they did enough to mitigate risks and protect visitors.
Implications of the Ruling and the Future of Tourism Safety
The High Court’s decision has broader implications for tourism safety regulations, landowner liabilities, and emergency management policies in New Zealand and beyond. The ruling sets a legal precedent that could influence future cases involving privately owned tourist destinations, particularly those located in hazardous environments.
One of the key takeaways from the case is the need for more stringent safety regulations and oversight in adventure tourism. While New Zealand is known for its breathtaking landscapes and adventure activities, incidents like the Whakaari eruption highlight the importance of clear accountability measures and risk assessments. Moving forward, tour operators may face greater scrutiny regarding how they assess and communicate risks to visitors.
Additionally, the ruling could lead to policy changes in how natural disaster risks are managed in tourism-dependent areas. Government agencies and industry regulators may introduce stricter guidelines for commercial operations in high-risk zones, ensuring that safety protocols are thoroughly implemented and monitored.
This could include mandatory real-time monitoring of volcanic activity, improved emergency response plans, and clearer communication of risks to tourists before embarking on potentially dangerous excursions.

For landowners, the ruling provides legal clarity on their responsibilities when granting access to commercial operators. The decision suggests that landowners cannot be held liable for incidents that occur on their property if they are not directly involved in managing daily operations.
This interpretation may offer some relief to private landowners, but it also raises questions about how responsibilities should be distributed among various stakeholders in the tourism industry.
Worksafe NZ, which brought the charges against WML, has expressed disappointment in the ruling and is considering whether to appeal. The regulator had pursued the case as part of its broader mission to uphold workplace health and safety standards. The outcome of any potential appeal could further shape how liability is determined in cases involving natural disasters and tourism activities.
For the victims and their families, the ruling represents a legal resolution but not necessarily the justice they were seeking. Many continue to struggle with the emotional and physical scars left by the eruption, and some have called for stronger legal protections to prevent similar tragedies in the future. Advocacy groups may push for legislative changes to ensure that all entities involved in high-risk tourism are held accountable for visitor safety.
The Whakaari eruption remains a stark reminder of the unpredictable power of nature and the risks associated with adventure tourism. As the legal battles conclude, the focus now shifts to improving safety measures, ensuring clear lines of accountability, and preventing future disasters of this scale. The tragic events of December 2019 have forever changed the landscape of New Zealand’s tourism industry, prompting crucial discussions about how to balance adventure with responsibility.
let’s enjoy few years on earth with peace and happiness….✍🏼🙏